Every product listing is noted with the time it takes to make before we ship it to you. In some cases we need information, approval or materials from you before we can proceed with your order. We will contact you via email to work out these details and let you know when you can expect your order to ship. 

Ready to ship products will ship the next eligible shipping day Monday-Saturday.

We ship orders every day, Monday - Saturday. Every order has a tracking # that is sent via email the day your order is dropped at the post office.

US Orders typically take 2-5 days depending on what time of year and destination. We ship from the west coast, zip code 98008.

JAN 07 2021 UPDATE:
USPS is experiencing delays across the postal system. Orders are taking 3-10 days to arrive on average with some packages being delayed even longer due to regional staffing and heavy volumes. Be assured we are monitoring all our orders as they work they way to you. If we see anything unusual we will let you know. All orders are being delivered - we appreciate your patience and support.

If you are in a hurry or have a specific date you just don’t want to miss, we offer shipping upgrades including Overnight (where available) and 2-Day shipping during checkout.

International Orders ship USPS First Class International Package.
Orders to Canada 10-14 days
Orders to UK, EU 14-21 days
Orders to AU, NZ 14-28 days

You will receive an email with tracking information once your order has shipped.

If for some reason you did not receive the email contact us via chat or at hello@sugarsidewalk.com.

Yes! We love making one of a kind custom items. Contact us at hello@sugarsidewalk.com and we can work together to make the perfect piece for you!

We do! You can find us at these stockists. If you are interested in buying wholesale from us, learn more about our wholesale program and contact us here.

Yes with a caveat. Wearing your resin jewelry outside or during work outs are fine. We don't recommend wearing your resin jewelry in the pool, ocean or hot tub. Exposure to pool chemicals or extreme heat will cause the resin to discolor or break down. 

Yes! We offer how to care for your jewelry on each product listing page here on our website. In general our jewelry can be polished by using a soft lint free cloth and a mild cleaning solution like:

Ingredients:
1 tablespoon of lemon juice
1 tablespoon of salt
-- mix to form a paste.

Rub the paste onto the tarnished metal surface with a lint free towel.

Rinse the paste of with clean water and dry with a fresh lint free towel.

You can also use Weiman Silver Wipes safely on our jewelry.

If your jewelry has resin, do not polish the resin. A soft damp lint free cloth (damp with water only) can be used to clean the resin if needed.

Picking the right size for jewelry is important so we have some guides and tips for how to figure this out here

The little black square of paper is an anti-tarnish strip that we put inside the storage bag while your jewelry shipped.

You can continue to use the bag and strip to store your jewelry when not wearing it.

We wrote about how we started blinging. You see, there was this reality tv show....

After your purchase we will mail you a prepaid shipping pack. Once you receive it, you pop your pointe shoes (or ballet shoes) inside and drop it in any mailbox. 

We will let you know when your shoes arrive at our studio and your expected shipping date.

Our current processing time is noted in our custom pointe shoe listing here

We use 100% Swarovski Crystals to do our blinging. They are simply the highest quality crystal flat backs available.

You can wash your water bottle in warm soapy water! Feel free to use a sponge on the crystals - they won’t come off. Don’t put your water bottle in the dishwasher.

Yes we do.

We’ve recently added a blinged candle to our candle line.

We also accept custom work (with limited availability) and have blinged things like jewelry boxes, headphones, champagne flutes and bridal sneakers.