Flatback Crystal Samples

ALL SHIPPING DESTINATIONS
Carriers are occasionally experiencing delays and service impacts due to staffing issues, weather and other factors. Please allow for 2-3 additional days for order delivery as a general rule. If you need an item by a specific date, please choose expedited shipping during checkout or reach out to us to ensure we can meet your desired timeline. 

All Customers:

You will receive an email when your order ships. This email includes your tracking #, your purchase details and a link to a personalized tracking page where you can keep tabs on your package as it makes it's way to it's destination. We think it's pretty spiffy!

US Customers:

Our standard US-US shipping is USPS Ground Advantage Mail. We offer FREE shipping to all US addresses for orders $100+. Standard shipping orders typically arrive 3-5 days after they ship.

We also offer express shipping options at checkout. We ship from the west coast near Seattle, zip code 98008.

We do our very best to ensure your package gets to you in a timely manner. We don't control the shipping companies - although we'd love to muawahahahaha!!! We will do our part and ship on time. Please take advantage of our express shipping options when you have a tight timeline or reach out to us using chat or email to ensure we can meet your deadline. 

Customers Outside the US:

International Orders typically take 6-21 business days to arrive after your order ships unless you choose an expedited shipping service. In the event your order comes in after we know it can be reliably delivered by the holidays, we will reach out to you to discuss options. 

International Orders can be unexpectedly delayed by customs, holidays and weather issues.

In many countries you may be charged taxes related to imported goods, customs duties & fees and special handling fees by your postal carrier. Any fees incurred in your home country are the buyers responsibility. Marking your order as a gift does not affect customs duties, fees or taxes.